So-called “gray market” products are popular in the world of photography, but buying your Sigma gear through an unauthorized reseller will cost you in the long run. Not only will Sigma not honor the warranty on gray market products, they’ll actually charge you extra to fix them. Gray market usually refers to buying genuine gear […]
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Multiple Google Pixel 7 owners are taking to social media to report a strange situation: glass on the smartphone's rear camera array is "spontaneously" shattering despite the phone not being knocked, dropped, or impacted in any way. [Read More]
A judge has thrown out a class-action lawsuit against Ricoh that alleged its Pentax digital camera was designed with a defect that caused photos to come out pitch black. [Read More]
An unfortunate couple in Chicago learned how camera manufacturers treat what is known as “gray market” equipment when Nikon refused to service their P1000 camera. They were confused, as they didn’t buy it from a shady, unknown site, but from Walmart: an authorized Nikon dealer.
Remember the Nikon D600 sensor dust issue? The problem—and resulting service advisory—dominated the headlines for a couple of years, from the time the issue first surfaced in 2012 until Nikon announced it would fix all D600s for free in 2014.
After shuttering its Lexar memory card business in June 2017, Micron sold the brand just 3 months later to the Chinese flash storage company Longsys and now Lexar cards are back from the grave. But Lexar is still waiting for US government approval, and the brand’s warranty process is at a standstill because of it. […]
BlackRapid is taking to social media to warn customers about counterfeit hardware being bundled into kits by some retailers. Not only can the hardware put your gear at risk, but any damage that results from using counterfeit gear will not be covered by the warranty on your authentic BlackRapid gear. “It has recently come to […]
Sigma has announced that it will extend the warranty on its camera gear to products that have been damaged or destroyed by the hurricanes that have recently devastated regions of the United States. If your equipment is under warranty and was damaged due to Hurricane Harvey, Irma or Maria, Sigma will provide free repairs or […]