CVS Store Accidentally Gives Customer Tom Brady’s Family Photos
A CVS store accidentally gave a customer the wrong set of family photos -- that belonged to none other than Tom Brady.
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Результатов: 12
MasterClass Accused of Violating Customer Privacy by Secretly Sending Info to Meta
Online education platform MasterClass has been accused of using a tracking tool to transmit certain customer information to Meta for the purposes of advertising without users' consent. [Read More] petapixel.com »
2023-8-12 20:30
Software Subscriptions: Spreading the Cost or Gouging the Customer?
Why pay for something outright when you can borrow it? Renting is an obvious solution - particularly when the item is potentially very expensive - to be able to use something you can't afford. petapixel.com »
2023-3-17 20:56
Why Customer Service Might Be Your Most Important Photography Skill
Customers form an impression of how you did before you even deliver a single photo. While we all hope our photography is one of a kind, it is either enhanced by a positive client experience or harmed by a bad one. petapixel.com »
2023-2-6 18:41
Claid AI Software Auto-Enhances Customer Photos on E-Commerce Sites
Claid.ai, a self-described artificial intelligence (AI) company, has launched new software that automatically enhances, removes backgrounds, and fixes lighting in photos uploaded to e-commerce sites by users who might not have the best equipment. [Read More] petapixel.com »
2022-6-21 20:01
Fake Canon Customer Service Websites Are Scamming Printer Owners
A long-running scam targets frustrated Canon printer owners who are looking for the right drivers. They find themselves on fake customer service websites that lure them into handing over cash or even control of their computers. [Read More] petapixel.com »
2022-5-11 20:12
Photographer Finds Peak Design’s Customer Service Claims Misleading
A photographer is questioning Peak Design’s messaging and recommendations for servicing its products thanks to an experience he had with the Peak Design Travel Tripod. After dropping it, he took issue with Peak’s customer service. petapixel.com »
2021-6-22 00:22
My Broken Godox Flash: A Tale of Bad Customer Service
Back in July, my Godox TT350O flash went wrong. I simply got an E9 message on the LCD and it wouldn’t work at all. It was annoying as I had enjoyed using Godox flashes and wireless transmitter up until then and had even recommended them to others. I emailed Godox customer support and got a […] petapixel.com »
2019-10-16 21:30
FedEx is Now B&H Photo’s New Primary Customer Delivery Partner
From B&H Photo: Effective Immediately: FedEx is now B&H’s new primary customer delivery partner. After many years with UPS, we decided that FedEx is the best-positioned carrier to provide the highest level of service possible for our customers. canonrumors.com »
2018-2-14 19:53
The Camera Store Customer from Hell
If you’ve ever worked in retail at a camera store, perhaps this sketch will tickle your funny bone… or bring back bad memories. At 5:30 in this episode of the comedy show Rostered On is an interaction between a store employee and a customer asking to return a “broken” camera. “It doesn’t take good pictures,” […] petapixel.com »
2017-12-14 20:00
Olympus UK Support Rep Replies to Customer with Cheeky History Lesson
Need a bit of comic relief this Thursday? Olympus UK has you covered. In response to a customer’s question about joining the Olympus Club, the rep decided to offer photographer Greg West a history lesson in US/UK relations. petapixel.com »
2017-5-18 19:58
This Guy Claims Sony ‘Scammed’ Him, Shares Customer Service Horror Story
Hell hath no fury like a photographer/videographer scorned… by customer service. An alleged Sony Customer Service horror story has surfaced online this weekend that has the photo community up in arms—some defending, and others attacking the electronics company. petapixel.com »
2016-8-21 18:14